Shipping policy

Thank you for choosing Kozitrends. This Shipping Policy outlines our shipping procedures, estimated delivery times, and related information. By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

Orders are typically processed within 1-2 business days after payment is received. Please note that processing times may vary during peak seasons, promotional events, or due to unforeseen circumstances.

2. Shipping Methods and Carriers

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.

Shipping carriers may include but are not limited to [list of carriers].

3. Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. The total shipping cost will be displayed during the checkout process before you submit your order.

4. International Shipping

We currently offer international shipping to select countries. International shipping costs and delivery times may vary. Import duties, taxes, and customs fees are the responsibility of the recipient.

5. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using the provided tracking information.

6. Shipping Delays

While we make every effort to ensure timely delivery, shipping delays may occur due to unforeseen circumstances, such as weather conditions, customs delays, or other factors beyond our control. We appreciate your understanding in such situations.

7. Order Changes and Cancellations

Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase.

8. Undeliverable or Returned Packages

If a package is undeliverable due to an incorrect address provided by the customer or if it is returned to us, additional shipping charges may apply to resend the package.